Ja`Pearl Accessories Shop

*PLEASE NOTE THAT ALL ORDERS DELIVERY PROCESS IS 2-3 BUSINESS DAYS AFTER YOUR ORDER HAS BEEN PROCESSED. ORDERS ARE FILLED ON FIRST COME FIRST SERVE BASES. HOWEVER WE SEND ALL ORDERS OUT AS *PRIORITY MAIL" OR “FIRST CLASS MAIL” AFTER YOUR ORDER HAS BEEN PROCESSED.


Allow 2-6 days for order(s) to be processed.


*ALL ORDERS SHIP WITHIN 2-3 BUSINESS DAYS {NOT INCLUDING HOLIDAYS OR WEEKENDS.}*


After you place an order you'll receive a confirmation email. Then when your order is shipped you'll receive an email with a tracking number to track your order.


*ALLOW UP TO 4 DAYS FOR YOUR ORDER TO BE DELIVERED ON ALL ORDERS. 


PREORDER SHIPPING 7- 10 business days via USPS
STANDARD SHIPPING 2- 4 business days via USPS

MIK DESIGNER CLOSET SHIPPING 7-20 business days via USPS PRIORITY MAIL


***ATTENTION! ATTENTION! ATTENTION!***
SHIPPING ISSUE RESOLUTION PROTOCAL

1. PLEASE CONTACT US IMMEDIATELY BY EMAIL IF YOU HAVE NOT RECIEVED YOUR ORDER NO LATER THEN 2 DAYS AFTER THE EXPECTED DATE YOU ARE TO RECIEVE YOUR PACKAGE STATED IN YOUR SHIPPING INFORMATION EMAIL.


2. TRACK YOUR PACKAGE ON THE USPS WEBSITE USING THE TRACK NUMBER PROVIDED IN YOUR SHIPPING INFO EMAIL.


3. IF YOU WAIT LONGER THAN 3 DAYS AFTER EXPECTED ARRIVAL DATE YOU WILL ONLY SLOW UP THE PROCESS OF US GETTING THE ISSUE RESOLVED!!! WE ARE NOT HELD RESPONSIBLE FOR SLOW DELIVERY PROCESS DO TO WEATHER ISSUES OR ANY ISSUE DUE TO THE POSTAL SERVICE AS WE PAY FOR OUR ORDERS TO BE SHIPPED OUT WITHIN 2-3 DAYS AFTER YOUR ORDER HAS BEEN PROCESSED.


4. REFUNDS OUR ONLY GIVEN IF PACKAGE HAS NOT BEEN DELIEVERD, LOST, OR STOLEN AND THAT TAKES 3 WEEKS TO PROCESS TO PROVE PACKAGE WAS NOT DELIVERED TO THE ADDRESS THAT WAS GIVEN BY THE CUSTOMER.


5. WE ARE NOT HELD RESPONSIBLE IF YOU INPUT YOUR ADDRESS INFORMATION INCORRECTLY. NO REFUND WILL BE GIVEN AS WE ARE NOT HELD RESPONSIBLE FOR AN ERROR ON THE CUSTOMERS BEHALF.

6. EXCHANGES WILL NOT BE PROVIDED ON OUR END WHEN TRACKING SHOWS DELIVERED. YOU MUST CONTACT YOUR POSTAL OFFICE DIRECTLY. ALL ORDERS A $100 OR MORE REQUIRES A SIGNATURE, SO IF SOMEONE SIGNED FOR YOUR PACKAGE AT YOUR HOME, WE CAN NOT TAKE ACCOUNTABILITY FOR THAT. 

*CLAIMS MUST BE FILED WITH USPS BY THE CUSTOMER. WE DO NOT FILE CLAIMS ON YOUR BEHALF.*


                                                         THANK YOU FOR SHOPPING WITH US,

                                                                                       Ja`Mika Jean (Owner)

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